Privacy Policy for MagnaFlora Design | Events


This Privacy Policy is our way of explaining how MagnaFlora Design & Events gathers, uses, stores, and shares information when Users (each, a “User”)  visit https://magnafloranyc.com website (our “Site”). It applies to everything you do on the site—from browsing to shopping to subscribing to our services. We want you to feel comfortable and confident with us, so here’s a simple breakdown of how we handle your information while you’re here.

At MagnaFlora, we believe that trust is at the heart of everything we do. When you visit our website, place an order, or engage with our services, we want you to feel confident that your privacy is protected. Here’s how we handle your information—clearly and simply, just as we’d explain it to a good friend over coffee.

What Information We Collect

We gather information in a few different ways, all of which are meant to help us serve you better:

  1. Personal Information
    When you visit our site, make a purchase, or sign up for something (like our newsletter or a survey), we may ask for personal details like your name, email, phone number, address, and payment info. This is only when you choose to share it. Of course, you’re always free to decline—but if you do, it might limit how fully you can interact with our site.
  2. Non-Personal Information
    We may also collect bits of data about how you use the site, like the type of device you’re on, your browser, or your operating system. These details don’t identify you personally, but they help us understand how people use our site, so we can make it better for you.
  3. Cookies
    We use small files called “cookies” to improve your experience—kind of like a little reminder of your visit. Cookies help us remember your preferences and make your browsing smoother. If you prefer not to use cookies, you can adjust your browser settings, though certain features of the site might not work quite as well.

How We Use Your Information

We take your privacy seriously, and we only use the information you give us in ways that benefit your experience with us:

  1. To Improve Customer Support
    Your details help us respond to your inquiries and provide support that’s helpful, timely, and relevant.
  2. To Personalize Your Experience
    We may use your data to get a better sense of how visitors interact with our site, which allows us to personalize your experience and tailor our services to you.
  3. To Process Orders
    When you place an order, we use your information solely for that transaction—whether it’s to confirm your purchase or update you on its progress. We will never share your details with anyone else unless necessary to complete the order.
  4. To Send Updates
    If you sign up for our newsletter, we’ll send you news, updates, and product info, but only if you’ve opted in. You can opt-out anytime—just follow the unsubscribe link in any email we send.
  5. To Improve Our Website
    Your feedback helps us continually refine our services. Whether you’re telling us what you love or what could be better, your voice helps us evolve.
  6. To Manage Site Features
    We might use your information to run a promotion, send out a survey, or offer other site features you might enjoy.

How We Keep Your Information Safe

We’re committed to keeping your personal details private and secure. We use encryption (SSL) and other industry-standard safeguards to protect your information, including your payment details, from unauthorized access or disclosure.

Do We Share Your Information?

We respect your privacy. We don’t sell or trade your personal information. Period. However, there are a few situations where we may share your info:

  • With Service Providers: We may work with trusted partners who help us run the site or fulfill your orders (like sending emails or processing payments). They can only use your information to do their job, and they won’t share it with others.
  • With Partners: We may share aggregated, anonymous data with our partners, but it won’t include anything that could personally identify you.
  • Third-Party Sites: Our site may have links to other websites. If you click on one of these links, the privacy practices of those sites will apply. We encourage you to read their privacy policies, as we’re not responsible for how they handle your information.

Changes to This Privacy Policy

We might update this Privacy Policy from time to time. When we do, we’ll post a notice on our website and update the revision date at the bottom of this page. By continuing to use our site after any changes are made, you agree to the updated terms.

Acceptance of Terms

By using our site, you’re agreeing to this Privacy Policy. If you don’t agree, please don’t use our site. If you continue to visit after we make updates, it means you’re on board with the changes.

Contact Us

We’re here to help. If you have any questions or concerns about this Privacy Policy, or about how we handle your personal information, don’t hesitate to get in touch. We’re always happy to chat.

MagnaFlora Design | Events
https://magnafloranyc.com
38-08 29th St
Long Island City, NY 11101
+1 (212) 401 7840